Shipping policy

Last updated: June 26, 2026

We work with fulfillment and logistics partners to process and ship customer orders with tracking whenever available.

Orders are generally processed within 2–5 business days after payment confirmation. Processing may take longer during holidays, peak periods, inventory verification, fraud review, or when additional order information is required.

Estimated delivery times:

United States: 7–15 business days after shipment
International orders: 10–25 business days after shipment

Delivery times are estimates only and are not guaranteed. Actual delivery may vary because of destination, customs processing, carrier delays, weather, holidays, transportation disruptions, or other events outside our control.

Some orders may be fulfilled by our third-party logistics partners and may ship from different fulfillment locations depending on product availability and destination. If multiple items are ordered, they may ship separately and may arrive at different times.

Tracking information will be provided when available. Customers will receive tracking updates by email once the shipment has been dispatched. Tracking may take several business days to update after a package is first processed by the carrier.

Customers are responsible for entering a complete and accurate shipping address at checkout. If an address is incomplete or incorrect, delivery may be delayed, returned to sender, or unsuccessful.

Contact us immediately if you notice an address error after placing an order. We can only request changes if the order has not already been processed or shipped.

International orders may be subject to customs duties, taxes, import fees, or local charges depending on the destination country. These charges are the customer's responsibility unless otherwise stated at checkout.

If your tracking has not updated for an extended period, or if your package shows delivered but you did not receive it, contact us at kamrencoleovnuse@outlook.com. We will help review the tracking details and contact the carrier or logistics partner when appropriate.

If a package is returned to sender because of an incorrect address, failed delivery attempt, refusal of delivery, or other carrier issue, contact us for assistance. After the carrier confirms the package status, we may offer reshipment or refund options depending on the situation.

For shipping questions, contact kamrencoleovnuse@outlook.com.